PRIVACY POLICY

Introduction

Welcome to Meraki Consultation.

Your privacy is important to us.

Meraki Consultation is committed to maintaining the highest standards of integrity, confidentiality, transparency, and professionalism while collecting, processing, storing, and protecting the personal information shared with us by our clients, website visitors, business partners, applicants, students, employers, and service users.

This Privacy Policy explains how Meraki Consultation collects, uses, processes, stores, protects, and shares information obtained through our website, digital platforms, consultation sessions, customer support channels, communication platforms, payment gateways, and any other interaction with our business.

By accessing our website, contacting our representatives, submitting your information, making payments, booking consultations, or availing any of our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

If you do not agree with any part of this Privacy Policy, we recommend that you discontinue the use of our website and services.

About Meraki Consultation

Meraki Consultation is an independent professional consultation and support organization providing guidance and assistance in various professional and business-related services including but not limited to:

  • Immigration Consultation
  • International Career Assistance
  • Overseas Job Assistance
  • Study Abroad Guidance
  • Visitor Visa Consultation
  • Passport Assistance
  • Professional Resume Development
  • Digital Marketing Services
  • Business Consultation
  • Career Development Solutions
  • Documentation Assistance
  • English Language Coaching Guidance
  • Other consultation services introduced from time to time.

Meraki Consultation is committed to conducting its operations with professionalism, transparency, ethical practices, and client-centric service standards.

Scope of this Privacy Policy

This Privacy Policy applies to:

✔ Website Visitors

✔ Existing Clients

✔ Prospective Clients

✔ Business Partners

✔ Employers

✔ Recruitment Agencies

✔ Educational Institutions

✔ Marketing Subscribers

✔ Individuals contacting us through:

  • Website Forms
  • WhatsApp
  • Email
  • Telephone Calls
  • Video Meetings
  • Social Media Platforms
  • Third-Party Lead Platforms
  • Physical Office Visits

Information We Collect

Depending upon the nature of our services, Meraki Consultation may collect the following information:

Personal Identification Information

  • Full Name
  • Father’s Name (where applicable)
  • Date of Birth
  • Gender
  • Nationality
  • Residential Address
  • Permanent Address
  • Passport Number
  • Aadhaar Number (where voluntarily provided)
  • PAN Number (where required)
  • Driving License (where applicable)

Contact Information

  • Mobile Number
  • Alternate Contact Number
  • Email Address
  • WhatsApp Number
  • Emergency Contact Details

Educational Information

  • Academic Qualifications
  • Degrees
  • Diplomas
  • Certificates
  • Mark Sheets
  • IELTS/PTE/CELPIP Scores
  • Professional Certifications

Employment Information

  • Current Employer
  • Previous Employers
  • Employment History
  • Designation
  • Salary Information
  • Experience Certificates
  • Offer Letters
  • Employment Contracts
  • Resume/CV

Immigration Related Information

Where applicable, clients may voluntarily provide:

  • Passport Copies
  • Visa Copies
  • Travel History
  • Police Clearance Certificates
  • Medical Reports (only where required for the selected service)
  • Family Information
  • Dependent Details
  • Marriage Certificates
  • Birth Certificates
  • Financial Documents
  • Bank Statements
  • Tax Documents
  • Affidavits
  • Government Forms

Such information is collected solely for consultation, documentation assistance, and service delivery purposes.

Information Collected Automatically

When you visit our website, certain technical information may automatically be collected, including but not limited to:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Language Preference
  • Referral URLs
  • Pages Visited
  • Session Duration
  • Click Behaviour
  • Cookies
  • Device Identifiers
  • Time Zone
  • Date & Time of Access

This information helps improve website functionality, security, user experience, and service quality.

Information We Receive from Third Parties

Where applicable, Meraki Consultation may receive information from:

  • Recruitment Partners
  • Educational Institutions
  • Business Associates
  • Marketing Partners
  • Referral Partners
  • Authorized Representatives
  • Government Portals
  • Publicly Available Sources
  • Client Authorized Individuals

Such information shall only be processed for legitimate business purposes and in accordance with applicable laws.

How We Use Your Information

Meraki Consultation uses the information collected for legitimate business purposes including but not limited to:

Service Delivery

To provide consultation services requested by the client.

Client Communication

To respond to inquiries, emails, phone calls, WhatsApp messages, and customer support requests.

Documentation Assistance

To prepare, review, verify, organize, and manage documentation submitted by clients.

Identity Verification

To verify the identity of clients where necessary for compliance, fraud prevention, or service execution.

Business Operations

To manage appointments, consultations, invoices, records, internal administration, customer relationship management, and operational processes.

Payment Processing

To facilitate secure payment processing through authorized banking channels and payment gateway providers.

Meraki Consultation does not intentionally store complete debit card, credit card, net banking credentials, CVV numbers, UPI PINs, or other sensitive payment authentication data on its own systems. Payment transactions are generally processed by authorized third-party payment service providers.

Legal Compliance

To comply with applicable laws, governmental requests, court orders, regulatory obligations, and lawful investigations where required.

Security & Fraud Prevention

To protect our business, clients, employees, systems, and digital infrastructure from fraud, cyber threats, unauthorized access, misuse, identity theft, and other unlawful activities.

Data Confidentiality Commitment

Meraki Consultation understands that many of the documents shared by clients—including passports, educational records, employment records, financial documents, and identity proofs—are highly confidential.

We are committed to handling such information with reasonable administrative and technical safeguards designed to reduce the risk of unauthorized access, misuse, alteration, or disclosure. Access to client information is limited to personnel and authorized service providers who require it for legitimate business purposes.

Cookies Policy

Meraki Consultation uses cookies, web beacons, analytical tools, session identifiers, and similar technologies to improve website functionality, optimize user experience, enhance security, understand visitor behaviour, and provide personalized services.

Cookies are small text files stored on your device that help recognize your browser, remember preferences, improve website performance, and generate analytical reports.

Cookies used on this website may include:

Essential Cookies

These cookies are necessary for the operation of the website and enable users to access secure areas, submit enquiry forms, complete consultations, and navigate the website efficiently.

Without these cookies, certain features of the website may not function properly.

Performance Cookies

These cookies help us understand:

  • Which pages are visited most frequently
  • Visitor interaction patterns
  • Website loading performance
  • Navigation behaviour
  • Error monitoring

This information helps improve website functionality and user experience.

Functional Cookies

These cookies remember user preferences including:

  • Preferred language
  • Browser settings
  • Previously entered information
  • Region
  • Communication preferences

Marketing Cookies

Where applicable, cookies may be used to measure the effectiveness of advertisements, remarketing campaigns, social media campaigns, and digital marketing initiatives conducted by Meraki Consultation.

Users may disable cookies through their browser settings; however, certain portions of the website may become unavailable or function differently.

Third-Party Services

Meraki Consultation may use trusted third-party service providers for legitimate business operations.

Such providers may include:

  • Payment Gateway Providers
  • Banking Partners
  • Website Hosting Providers
  • Email Service Providers
  • CRM Platforms
  • Cloud Storage Providers
  • Video Meeting Platforms
  • Communication Platforms
  • SMS Service Providers
  • WhatsApp Business Platform
  • Google Services
  • Analytics Providers
  • Customer Support Platforms

These service providers receive only the information reasonably necessary to perform their services and are expected to maintain appropriate confidentiality and security measures.

Payment Information

Meraki Consultation does not intentionally collect or store:

  • Credit Card PIN
  • Debit Card PIN
  • CVV Numbers
  • Internet Banking Passwords
  • UPI PIN
  • OTP
  • Card Authentication Codes

All online payments are processed through secure and authorized payment gateway providers.

Payment information submitted during transactions is generally processed directly by the respective payment gateway in accordance with their own security standards and privacy policies.

Clients are encouraged to review the privacy practices of payment gateway providers before completing online transactions.

International Clients

Meraki Consultation provides consultation services to domestic as well as international clients.

Where clients are located outside India, personal information may be processed in accordance with applicable Indian laws together with reasonable business practices adopted by Meraki Consultation.

By voluntarily submitting information to Meraki Consultation, international clients acknowledge that their information may be processed in India for the purpose of providing requested services.

Data Retention

Meraki Consultation retains client information only for as long as reasonably necessary to:

  • Provide requested services
  • Complete ongoing consultations
  • Maintain business records
  • Comply with applicable legal obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements

After the retention period expires, information may be securely deleted, anonymized, archived, or otherwise disposed of in accordance with applicable legal and operational requirements.

Confidential Documents

Certain services require clients to voluntarily submit confidential documentation including but not limited to:

  • Passport
  • Educational Records
  • Employment Records
  • Financial Documents
  • Police Clearance Certificates
  • Marriage Certificates
  • Birth Certificates
  • Identity Proofs
  • Visa Documents

Meraki Consultation treats such documents as confidential business information.

Access to these documents is limited only to authorized personnel and, where necessary, authorized partners involved in the requested service.

Data Security

Meraki Consultation employs commercially reasonable administrative, organizational, and technical safeguards intended to protect client information against unauthorized access, misuse, alteration, accidental disclosure, or destruction.

These measures may include:

  • Restricted employee access
  • Password protected systems
  • Secure cloud storage
  • Device authentication
  • Anti-malware protection
  • Firewall protection
  • Backup procedures
  • Internal verification mechanisms

While reasonable efforts are taken to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, Meraki Consultation cannot warrant absolute security of information transmitted over the internet.

User Rights

Subject to applicable laws, users may have the right to:

  • Request access to personal information.
  • Request correction of inaccurate information.
  • Update contact information.
  • Withdraw consent where legally permissible.
  • Request deletion of information where retention is no longer required.
  • Request clarification regarding information processing.
  • Submit complaints regarding privacy concerns.

Requests shall be reviewed in accordance with applicable legal obligations and operational requirements.

Communication Consent

By submitting any enquiry form, registration form, consultation request, payment request, or service application, users expressly authorize Meraki Consultation to communicate through:

  • Phone Calls
  • WhatsApp
  • SMS
  • Email
  • Video Meetings
  • Letters
  • Courier
  • Other officially recognized communication channels.

Such communication may include appointment confirmations, service updates, documentation requests, reminders, payment notifications, verification requests, promotional updates (where consent is available), and customer support communications.

Children’s Privacy

Meraki Consultation does not knowingly collect personal information directly from individuals below the age required to independently enter into legally binding agreements under applicable law, unless such information is submitted by a parent, guardian, or other legally authorized representative for the purpose of availing our services.

If we become aware that personal information has been collected inappropriately, reasonable steps may be taken to remove or restrict such information where practicable.

Fraud Prevention

Meraki Consultation reserves the right to verify information submitted by clients for the purposes of fraud prevention, identity verification, document authentication, regulatory compliance, and service integrity.

Submission of forged, misleading, altered, or fraudulent documentation may result in suspension or termination of services and may be reported to the relevant authorities where required by law.

Business Communications

Official communication from Meraki Consultation shall ordinarily be conducted through our authorized business channels, including our registered email addresses, official contact numbers, verified messaging platforms, and other designated communication methods.

Clients are advised to exercise caution against fraudulent communications from unauthorized persons claiming to represent Meraki Consultation.

Data Accuracy

Meraki Consultation relies upon the information voluntarily provided by its clients for consultation, documentation support, career assistance, immigration guidance, digital services, and other professional offerings.

Clients are responsible for ensuring that all personal information, contact details, educational qualifications, employment records, identity documents, financial records, and any other submitted information are true, complete, accurate, and up to date.

Meraki Consultation shall not be held responsible for any consequences arising from inaccurate, incomplete, outdated, misleading, forged, or fraudulent information submitted by a client or an authorized representative.

Clients are encouraged to promptly notify Meraki Consultation of any changes to their personal or professional information during the course of service delivery.

Record Maintenance

For operational, compliance, audit, quality assurance, dispute resolution, customer support, and business continuity purposes, Meraki Consultation may maintain records relating to client interactions, including but not limited to:

  • Consultation booking details
  • Service agreements
  • Invoices and payment records
  • Communication records
  • Email correspondence
  • WhatsApp conversations
  • Customer support interactions
  • Documentation submitted by clients
  • Internal review notes
  • Escalation records
  • Resolution records

Such records shall be maintained only for legitimate business purposes and in accordance with applicable legal requirements.

Intellectual Property

All content available on the Meraki Consultation website, including but not limited to text, graphics, logos, branding elements, service descriptions, website layouts, documents, downloadable resources, training materials, images, videos, icons, business processes, and original written content, is the intellectual property of Meraki Consultation unless otherwise stated.

No content may be copied, reproduced, modified, distributed, republished, transmitted, or commercially exploited without prior written authorization from Meraki Consultation.

Unauthorized use of website content may result in appropriate legal action under applicable intellectual property laws.

Third-Party Links

Our website may contain links to third-party websites, government portals, educational institutions, employers, recruitment partners, payment gateway providers, visa application centres, social media platforms, or other external resources for informational or service-related purposes.

Meraki Consultation does not own or control such external websites and is not responsible for their content, privacy practices, availability, security, or terms of use.

Users are encouraged to review the privacy policies and terms of any third-party website before submitting personal information or conducting transactions.

Compliance with Applicable Laws

Meraki Consultation operates in accordance with the applicable laws and regulations governing its business operations in India.

Where required by law, Meraki Consultation may disclose personal information to competent government authorities, regulatory agencies, law enforcement bodies, courts, or other legally authorized entities in response to valid legal requests, statutory obligations, investigations, or judicial proceedings.

Such disclosures shall be limited to the extent reasonably necessary to comply with applicable legal requirements.

Limitation of Liability

While Meraki Consultation adopts reasonable measures to safeguard personal information and maintain secure operational practices, users acknowledge that no electronic communication system, website, cloud platform, internet transmission, or digital storage method can be guaranteed to be completely secure or free from technical vulnerabilities.

Accordingly, Meraki Consultation shall not be liable for any loss, damage, unauthorized access, interruption, cyber incident, data breach, technical failure, or system malfunction arising from circumstances beyond its reasonable control, provided that reasonable security measures have been maintained.

Nothing in this Privacy Policy limits any rights that cannot legally be excluded under applicable law.

Policy Updates

Meraki Consultation reserves the right to modify, revise, update, replace, or amend this Privacy Policy from time to time to reflect changes in applicable laws, business operations, technology, security practices, or service offerings.

The updated version shall become effective upon publication on the official website unless otherwise specified.

Users are encouraged to periodically review this Privacy Policy to remain informed about how their information is collected, processed, and protected.

Continued use of the website or services following any update constitutes acceptance of the revised Privacy Policy.

Contact for Privacy Matters

For any questions, requests, concerns, or complaints relating to this Privacy Policy or the processing of personal information, users may contact Meraki Consultation through the official communication channels published on the website.

Business Name:
Meraki Consultation

Founder:
Prateek Motwani

Email:
info@themeraki.in

Support Email (if applicable):
consultationmeraki@gmail.com

Website:
https://themeraki.in

Business Contact Number:
+91 83684 38557

Business Hours:
Monday to Saturday
10:00 AM – 6:00 PM (IST)

Grievance Redressal

Meraki Consultation is committed to resolving client concerns in a fair, transparent, and timely manner.

Clients who have concerns relating to privacy, personal information, or data handling practices may submit a written grievance through the official email address.

Upon receipt of a grievance, Meraki Consultation will acknowledge the request and undertake a reasonable review of the matter. Where additional information is required, the client may be contacted to facilitate the review process.

Every effort will be made to resolve genuine concerns within a reasonable timeframe, subject to the complexity of the matter and the availability of relevant information.

Acceptance of this Privacy Policy

By accessing this website, submitting enquiry forms, communicating with Meraki Consultation, providing personal information, making payments, or using any of our consultation or professional services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

If you do not agree with any provision of this Privacy Policy, you should discontinue the use of the website and refrain from submitting personal information through our platforms.

Legal Disclaimer

This Privacy Policy is intended to describe the information handling practices of Meraki Consultation. It does not create any contractual rights beyond those provided under applicable law or any separate written agreement between Meraki Consultation and its clients.

In the event of any inconsistency between this Privacy Policy and a separately executed written agreement, the terms of the written agreement shall prevail to the extent of that inconsistency.

Footer Note (Developer Instruction)

Add the following at the bottom of the Privacy Policy page:

Version: 1.0
Effective Date: 21 June 2026
Last Updated: 21 June 2026

© 2026 Meraki Consultation. All Rights Reserved.

Meraki Consultation reserves the right to update this Privacy Policy at any time without prior notice, subject to applicable legal requirements.

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